Below is a list of frequently asked questions about our house clearance, bereavement clearance, and furniture disposal services.
Questions About House Clearance?
Whether you’re dealing with a bereavement, downsizing to a smaller home, or simply need to declutter years of accumulated belongings, house clearance can feel overwhelming. At St Neots House Clearance, we understand that every situation is unique, and you likely have plenty of questions about how the process works, what it costs, and what happens to your items.
We’ve been helping St Neots families and businesses with professional house clearance services for years, and we know that clear, honest answers make all the difference. Browse through our frequently asked questions below to discover how we can make your house clearance as smooth as possible – from our fully licensed and insured service to our commitment to recycling and donating wherever we can.
How Much Does It Cost?
The price of your house or property clearance service depends on several factors including the volume of items, the type of contents, and the amount of labour required.
For instance, clearing a three-storey property with items in the loft and garden will cost more than a single-bedroom flat with minimal contents that are easily accessible.
Where Do Unwanted Items Go?
Everything we collect is taken to Environment Agency approved Waste Transfer Facilities where it’s processed responsibly.
We’re committed to recycling up to 90% of all materials we handle. We work with various charities and organisations to donate usable items, giving furniture and household goods a second life within the local community.
Do You Hold A License?
We’re fully licensed by the Environment Agency and hold an Upper Tier Waste Carriers Licence.
Our Upper Tier Waste Carriers number is: CBDU364523
You can verify our licence details directly on the Gov.uk website.
What Times Do You Operate?
St Neots House Clearance operates from 8am – 8pm, seven days a week including weekends and bank holidays.
Feel free to contact us by email or WhatsApp at any time, day or night, and we’ll get back to you as promptly as we can.
What Items Can You Clear?
St Neots House Clearance handles the removal of all unwanted household items from residential properties. This includes furniture such as beds, sofas, wardrobes, dining tables, chairs, desks, as well as white goods, garden equipment, and shed contents.
Our licence permits us to serve domestic customers throughout St Neots and surrounding areas. We specialise in clearing houses, flats, bungalows, and all types of residential properties.
How Do I Book Your Services?
The quickest way to arrange your clearance is to give us a ring during office hours on 01480 592028.
We’ll discuss your requirements in detail to provide you with an accurate, no-obligation quote. You’re welcome to send photographs and additional information through WhatsApp or email to help us assess the job.
Eco Friendly
We aim to recycle up to 90% of all waste we collect. We also endeavour to support local charities wherever possible by donating suitable items to them.
Large Fleet Of Vehicles
Thanks to the size of our vehicles, we can clear most properties in a single day. We operate a large fleet to suit any clearance so we will have the correct transport for your house clearance requirements. This helps reduce costs to you. Larger vehicles means fewer trips.
Rogue Traders
Rogue traders give the rest of us a bad name. They may be the cheapest companies out there but they don’t dispose of the waste in ways that comply with the law and could land you in trouble.
BE WARY OF UNLICENSED TRADERS – it is illegal under The Environmental Protection Act 1990 to employ the services of an unlicensed trader.
You can be fined up to £50,000 or even end up with five years imprisonment for using them. If any items that are fly-tipped or not disposed of legally can be traced back to you, then you can be held equally liable alongside the rogue trader.
Warning Signs To Look Our For
1. Does the person you are speaking to on the phone sound evasive, hesitant, or lacking in confidence?
2. Are they promising the world for very little money?
3. Ask them if they will provide you with an invoice once the house clearance is completed? The invoice should contain all of their business details.
4. Are they asking for cash in hand?
5. Is their website transparent? Do they have a registered office address displayed?
6. Do they have any genuine reviews, and do the amount of reviews match the number shown on their Google My Business page?
7. Remember, anyone can put together a website in a few hours. Take your time to examine their website thoroughly. Does it feel right to you? Just because they have a website, do not think they are accountable. We’ve heard of many stories whereby people have been duped by professional looking websites that fail to live up to their promises. For legal reasons, we cannot name and shame them, but please be warned. Just because a site is listed on the Google search engine, it does not mean it is either ethical or professional.
8. Remember anyone can write fake reviews. Go with your gut instinct – if something doesn’t feel right to you, it probably isn’t.
Our office hours are from 8am – 8pm, but feel free to contact us either using our contact page or using our WhatsApp button anytime.
We Aim To Respond Within 24 Hours.
